Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

June 28, 2024

very resourceful and knowledgeable

Shooter Productions
United States
3 months using the app
May 3, 2024

Dry quick and helpful

Assorted Treasures
United States
About 1 month using the app
January 31, 2024

Great experience with Nitin helping me navigate around the functions!

Rover & Spot
United States
About 21 hours using the app
April 12, 2024

Great app!

Sven & Son
United States
Almost 3 years using the app
May 11, 2024

Very helpful

Mustard Seed Faith
United States
3 months using the app
Edited April 8, 2024

not sure why am being charged even after uninstalling it

Stylespeeds
Australia
15 days using the app
AfterShip replied March 24, 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the charges applied to your account which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip

April 8, 2024

A experiência de atendimento ao cliente do AfterShip Tracking me impressiona. Eles levam a sério todos os problemas dos usuários e, ao resolvê-los, são altamente responsivos, profissionais e focados. Todos os negócios na Internet exigem esse atributo e estou muito feliz que o aplicativo atenda ao seu valor fundamental.

Cavalcante Moda e Beleza
Brazil
15 days using the app
April 11, 2024

I can't recommend AfterShip Tracking enough! Their live order tracking feature is indispensable for keeping up with my online business. And their top-notch support really sets them apart.

TrendsGo
Germany
About 1 hour using the app
April 10, 2024

Awesome Assistance

Zivety Home Decor
United States
7 months using the app
April 11, 2024

Great Service, and very quick support.

EJR Jewelry Emporium
United States
6 days using the app