Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

March 21, 2017

good app as able to track multi country courier service provider.

Nature Republic Malaysia
Malaysia
3 months using the app
May 16, 2017

Simple and easy to use user interface. I haven't tried yet operational side as I have just opened My store but I can see the added value of such an app because I have another mature business which is not an e-commerce selling machinery business but suffering from the same frustration and issues that aftership that aftership solves.

All the best.

Mad Trend
Singapore
3 months using the app
Edited January 28, 2020

Here is my feedback. How many emails are you going to send me for a review. I have not even had a chance to use the app yet and now it's a nuisance with the reminder emails.
Enough said!!!

Gadgetocity
United States
3 months using the app
April 30, 2017

Hi there,

I did't sell anything yet,
it's a bit early to review the app.

thanks,
BAHUSSAIN,HUSSAIN

Where2bay
Saudi Arabia
3 months using the app
Edited April 28, 2020

I used this app but it didn't work well regarding some bugs when I tried to track stuff. The support team for the app is good though, but I wish I knew that before wasting money to see that I couldn't track orders that were being shipped. Is a good app but try it before paying...

Feel Greater Now
Uruguay
3 months using the app
May 23, 2017

Great app to track shipping numbers and send notifications for our clients, recommend it!

Cambogiamx
Mexico
3 months using the app
June 1, 2021

Really good app but no french traduction. Great customer experience and good interface. Would recommend for sure !

VoluptHair
France
About 2 months using the app
AfterShip replied June 1, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team AfterShip

Edited June 30, 2017

It is truly a great site helping new and even watablished business taking better care of their customers!
Thanks for helping me with missdboutique.us

Missdboutique
United States
3 months using the app
March 28, 2016

If you are setting up a shopify store this is a MUST have. Fantastic app!

Luv Pari
New Zealand
3 months using the app
February 27, 2017

I absolutely love this app ! What a great concept to add to your website. Aftership gives the customer the comfort of tracking your pakage at any time with just a click, awesome ! I would recommend this app as a " must have " for your websites. Thanks aftership !

Brian Michael Sales
United States
3 months using the app