Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

June 3, 2017

Awesome app!! Help customers with the tracking of their products right on our website! highly recommended!!!

Omijewelry
Canada
3 months using the app
February 29, 2016

Although yet to try the perfermance of this apps but is a pretty similar idea i looking into to provide my customer a real time tracking at one place. Rather then customer required to go individual courier or post website to track the parcel. Excellent :)

Online Xclusive
Singapore
3 months using the app
November 14, 2021

Appli très simple d'utilisation et vraiment pas cher je recommande pour les débutant ou bien même les plus expérimenter

Overblade
France
About 2 months using the app
AfterShip replied November 14, 2021

Je peux voir que vous avez trouvé l’application conviviale et je la recommanderais aux débutants ainsi qu’aux personnes expérimentées. Merci d’avoir partagé vos précieux commentaires.

Nous sommes ouverts à vos suggestions. Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter et votre problème sera traité rapidement. Notre « équipe d’assistance » est disponible 24h/24 et 7 j/7 pour vous fournir une assistance et résoudre toute préoccupation que vous pourriez avoir.

Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com

Nous ferons de notre mieux pour que votre expérience avec nous vaille la peine d’une note de 5 étoiles.

Cordialement,

Rupam

Équipe AfterShip

April 20, 2023

Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!

Axe Team Store
United States
3 days using the app
July 3, 2017

Really easy to use and blend with your existing store. Provides customers with piece of mind and reduces delivery queries.

The Trendstream
South Africa
3 months using the app
June 28, 2017

Tracking orders becomes easier with this app.

Pelmis
United States
3 months using the app
October 6, 2021

Nice support team. Very responsive always be online. Just talk to them and the instruction is very detailed. Will love to use this

Phenyx Pro
United States
3 days using the app
April 13, 2021

I used this app to set up my tracking. The support was fast accurate. They even went as far to remove the Branding for me.

Noelle Fashions
United States
3 days using the app
April 26, 2017

Have boosted the overall experience of shopping at my website. Customers appreciate knowing where the product they've spent their hard earned money currently is.

Kingcoyote
United States
3 months using the app
September 15, 2021

Only setting up the app at the moment and have not had the opportunity to utilize the Application to it's full potential however, Varun was a great help.
Many Thanks Alex

Baby Travel Time
Ireland
About 2 months using the app
AfterShip replied September 15, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip