Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

November 15, 2022

great service, helps every store to track their orders, time saver, I recommend to every shopify store

CHOPPA BLADE
Slovakia
About 1 month using the app
April 25, 2021

Super app ! Le support client efficace et rapide ! j'ai pu l'installé en quelques clics.JE recommande vivement

Myewatch
Switzerland
About 1 month using the app
March 13, 2017

AfterShip keeps our customers informed from order through to delivery. Love it!

Floral Ties
United Kingdom
About 1 month using the app
June 28, 2017

Great app! Works seamlessly with my store and my customers get to enjoy an easier way to track their package all the way to their doorstep.

Tent Camping Store
United States
About 1 month using the app
January 12, 2017

Not used the facilities yet, but hoping its as good as i expect it be :)

Navajo Jayne
United Kingdom
About 1 month using the app
April 20, 2021

Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.

CelestialSirius
Canada
About 1 month using the app
AfterShip replied April 20, 2021

Thank you for your kind words.

Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Aftership Team

February 15, 2023

I installed the application and immediately received advice from Animesh who presented me with the best option for me and the possible evolutions.
All this in writing, and orally thanks to a Google meeting.
Really very effective thank you.

Bestie Clean
Israel
About 1 month using the app
July 18, 2017

thanks its very help me for customer satisfaction

Beauty And Gorgeous Co
Indonesia
About 1 month using the app
May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Ironside MX
Mexico
1 day using the app
April 8, 2021

So far the app as been good to me and my business, easy to use, and im using to track and send tracking numbers to my clients.

Patas e Pets
Portugal
About 1 month using the app