Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

April 12, 2024

excellent help

Home Harmony
Bulgaria
30 days using the app
Edited February 20, 2024

Did it expect removing aftership branding would be that quick,, quick service I supposed.

ErrantPristino
United States
6 months using the app
AfterShip replied February 8, 2024

We appreciate your feedback and are pleased to hear that you are satisfied with our services.

We value any suggestions you may have, as understanding our users' needs is essential to meeting their expectations and providing an excellent experience.

If you require any assistance with the app, please feel free to contact us through the live chat option on your account or by emailing us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 5, 2024

dokładnie i szybko wyjaśnił mi mój problem.

FUR-EVER FUN
Poland
7 months using the app
March 8, 2024

great customer service

HipUp™
United Kingdom
About 2 months using the app
April 13, 2024

best app tracking

kaprixe
United States
4 months using the app
April 4, 2024

Fast replies, and I just downloaded and I got and got extension trail days. Thank you.

Abrasia's Boutique
United States
About 2 months using the app
AfterShip replied April 5, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 21, 2024

Super schneller Service!
Top!

Küchenmaster
Germany
14 days using the app
August 21, 2024

cooler typ mach weiter so

PARADRY
Germany
1 day using the app
February 17, 2024

Easy to use so far, Rajat was helpful

Emjay Brands
United States
3 days using the app
February 29, 2024

great app

Lifestacks
United States
Over 1 year using the app