Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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Finding it virtually impossible to set your app up on 2 separate shopify stores, it's driving me to the point or leaving you for good.
The customer service for this app is appalling. I've been getting vague, one sentence replies every 24 hours, meanwhile i have a lot of disgruntled customers wondering where their orders are.
sort this out or this 1 star review will stand
This app is terrible. They have some dev issues and customer support is horrible. The gymnastics they make you go through to delete the account is absurd.
I am sorry to know that you are not happy with the customer service support and the app.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
We have found this app very easy to understand and use. It allows us to keep track of very detailed information regarding our shipments and customers.When our sales increase we will upgrade our subscription and are sure this app will work perfect for our needs. The team is attentive and open to help with our inquiries.I would recommend this app for anyone new to tracking shipments.
it is a nice app for tracking orders and send automated notification updates to customers, it also has a great support!
Intuitive application and very efficient support.
The possibility of customization is very pleasant.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Nitish Kumar
Team AfterShip
Amazing app. 100% recommended.
hard to use, so hard to install
perfect!!! i love the service and will like to continue using the app for my online Ecommerce store
now i am try to use it but i think it quite easy and good
Je remercie l'équipe Aftership pour son professionnalisme et son attention. Une équipe au top et à l'écoute !