Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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A pop up is telling me I need to change my Pass Word? I haven't created a password as yet to consider making a change?
I am just setting up the account, so I haven't used much features. I need to add my information for customer contact.
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.
Our Support Team is available 24/7 on live chat to assist you.
Regards,
Neelima Aggarwal
Team AfterShip
Very professional customer service
they helped me a lot without any difficulty
Thank you for your professional
Customer support was fast and polite! I only wish that we could hide the courier information! But that is not their fault :)
App works well so far however still trying to work on the operation and understanding how it works. For an app that is free to use, so far it's alright.
Just downloaded app, seems easy to navigate. happy to see how this helps my business. Im going to back track past orders
Thank you for your review.
We are glad to know that you are exploring our app. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Nitish
Team AfterShip
Amazing, quick customer service! Job well done YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
Very good customer service
easy for small businesses. user friendly and easy to link with shopify.
When it works, it is great, but most of the time it doesn't work.
Takes several days to hear back from support. The same tracking numbers displaying information at 17track.net show not information with aftership.