Reviews (4,792)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

April 26, 2022

Cette application est tellement utile et facile d'utilisation. Le service client était rapide et cool. J'aime beaucoup cette application.

Afrikarayib
France
9 days using the app
September 9, 2021

Nice app.Thank youdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Stellar Electrica
United States
9 days using the app
April 12, 2021

Simple d'utilisation et j'espère gagner des profits grâce à celle-ci.
J'en apprends de jour en jour avec

Captivateur
France
9 days using the app
August 24, 2021

Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.

Cheap Rugs Australia
Australia
9 days using the app
Edited July 6, 2021

Good overall. There is however PTT Turkey that they can't seem to track although it's on their list. I've had a talk with customer service 3-4 times about this. They're generally attentive but in this case, all I get is a few exchanges and then complete silence. So, the reported bug never gets solved. On other occasions, customer service was good. Still, Aftership is the only option that we've found to properly track all carriers involved in international shipments.

Those One Liners
Portugal
6 months using the app
October 16, 2021

Customer service support was very responsive and helpful. I was able to get my issue resolved right away.

Emmeistar
United States
9 days using the app
April 5, 2020

I use this app to help me with tracking information and to organize my business in a better way. It is very useful

Essie & Esben Clothing & Accessories LLC
United States
5 months using the app
June 18, 2016

Awesome app works great! Makes tracking easy!

Joel Rae Boutique
United States
9 days using the app
May 13, 2023

Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........

zirahome
United Kingdom
9 days using the app
Edited July 20, 2021

Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn

Total Shape Store
Australia
5 months using the app