Reviews (4,792)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

March 7, 2016

Thanks for such an awesome app

New You Starts Today
United States
8 days using the app
September 6, 2023

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

Goodyo
United States
8 days using the app
July 12, 2017

No not working. It is not syncing with my oberlo orders even though the tracking info is updated in shopify by oberlo. I contacted support and they go "hi thanks for contacting us you can sync aftership with shopify, have a nice day."

Jiu Jitsu Addict
United States
6 months using the app
August 27, 2021

Great customer support service. Aftership is the best order tracking app on Shopify because it lessens your customer curiosity by providing the latest updates of their order as it happens

Vigorsup
United States
8 days using the app
Edited May 13, 2020

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Shoptropolis
United States
5 months using the app
February 12, 2014

Great app. Excellent support, and a personalised service second to none. I hope to support AfterShip for as long as I am shipping items.

Vinyl Cafe
South Africa
8 days using the app
August 28, 2015

GREAT APP! Allows my customers to see live the status of their package and where it is in the delivery stage. Highly recommend!

Vaping Habit
United States
8 days using the app
December 29, 2019

im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon

Four Fluffy Paws
United Kingdom
7 months using the app
June 25, 2021

The tracking page is so cool. I really like it so much. I think that it will be useful for customers to view their tracking information on the website. It also embedded really well onto the site and it looks like. I really like it.

Bumptious Shop
United States
8 days using the app
November 10, 2021

Amazing app for order tracking , I loved it.
highly recommended for every one that is seeking for tracking services for his store.

BOXOBS
United States
8 days using the app