AfterShip Order Tracking

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.

Its so amazing so I dont need to upgrade a plan to professional and I can save monet with this perfect program

Awesome app. Except for a tiny misstep with my second order not automatically showing on the Aftership dashboard, everything was just super. Love the simple Aftership page for tracking that I installed. Clean interface. Love their customer support too. The only thing that I didn't like at all was keying in the codes in my liquid templates. I gave up trying to install the button, although I managed just fine on my own installing the page.

I absolutely HATE tracking orders for customers.

With Aftership, the customers could just go to my website, milkmandairybar.com , and track it themselves!

It saves a lot of time and headaches!

The best part is that it's FREE! Download this app right now!

i like this app, make my job ezier and smart

Recently installed this product, currently in the testing phase, though a lot of things are hard to find.

Your support rep was very helpful and courteous! Thank you for providing great support service and access.

In general a great tool but it has is weaknesses. The greatest weaknesses in my opinion and options which are missing:

- possibility to send beautiful branded email notifications....just plain text possible at the moment.

- multi language support for email and text notifications based on destination country or shopify tag

- personalized sender name for text messages like shopify offers

- option to define the time when AfterShip updates tracking information. All clients are in different time zones. It would be great to update tracking on personalized requests. I.e 7 am in the morning and 7pm at night...it would be more precise and useful for my clients. Sometimes they get out of delivery notifications at 2pm which is really late.

Just my thoughts to make it the best tool in world.

Cant add money to the account no matter what I choose to do it with.

The support team is helpful, knowledgeable and diligent. They stick with you until the problem is resolved. The app is pretty decent once you've set it up properly. Not the most customizable interface in the world, but enough that you can sort of make it look like part of your site. if you squint :-) I wish the customer interface displayed the tracking timetable in a moe graphical and attractive manner.
The problem is that a lot of shippers don't provide very detailed tracking info from their side, so it's sometimes frustrating for our customers. That's not Aftership's fault though.
A bit expensive though at $69/month. The free plan is ok for smaller stores.
Remember to activate your shipping vendors in the Settings, otherwise tracking requests will incorrectly report 'shipment not found' results.