Reviews (4,792)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

November 7, 2013

Loving the app!!! one of those little tools that helps you big time
Well Done guys ... :)

Paul Lorenzo Ltd
United Kingdom
6 days using the app
October 7, 2023

Óptimo app, recomendo bastante

BabyDona
Mozambique
4 months using the app
AfterShip replied October 8, 2023

Obrigado pelo seu valioso feedback. Temos o prazer de saber que você está satisfeito com nossos serviços.

Estamos abertos a sugestões se você tiver alguma. É sempre bom entender as necessidades de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente.

Se precisar de ajuda com o aplicativo, não hesite em nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support@aftership.com

Faremos o possível para garantir que sua experiência conosco valha uma classificação de 5 estrelas.

Cumprimentos,
Equipe Pós-Envio

March 26, 2020

Very nice and helpful app. But doesn't show clearly if any added fees will apply in the future. But for now, I am satisfied

KnotFree
Denmark
4 months using the app
September 16, 2021

It seems good but I need more time to explore it and use it. I just recently signed up and I'm still trying to figure it all out.

Acespadegeneral
United States
4 months using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 17, 2023

The service is impeccable.

DressDestiny
Canada
6 days using the app
November 19, 2017

The code isn't showing properly on my site.

Let The Adventure Begin
New Zealand
6 months using the app
April 25, 2023

I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.

somewear in between
United States
6 days using the app
December 19, 2014

Very useful and well made app. I love the look ! The stats and the order search are a little buggy, but the tracking works perfectly and the button installation to the store was very smooth thanks to the tutorial.

Kurafuchi
France
6 days using the app
July 30, 2017

so far so good, simple and useful... but about the email notifications sent to customers, im not sure where/how to check and if it actually went through

The Shopasaurus
Malaysia
4 months using the app
September 20, 2021

very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.

Adornment Meraki
Canada
4 months using the app
AfterShip replied September 20, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip