Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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Realy nice, best support! Thank you very much for the good support. I am very happy with the app, easy to use.
l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard
Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre.
Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip
THE APP IS SO G0OD BUT i cannot fix only one couriers which is china ems epacket please help me with it
Thanks for the review, can you please respond to the email sent. We'll check and fix.
This is one of those times where you should disregard the rating and read the 1 star reviews, because like every other 1 star review on this app, I was also stung with deceptive a price plan and then continuous charges, even after uninstalling the app. I had to contact shopify to step in to stop the billing to my account. Find another app...trust me.
Very useful app, Now I have a real Return Center on my Store, Thank you
Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.
I use it and i am very happy with it and the support are also very good and nice. I can only recommend!
To be able to focus on product quality and service, we needed to take care of some basic customer needs. This included shipping tracking, and is exactly what AfterShip enabled us to do. AfterShip is a great product for any company wanting to send their customers immediate and prompt tracking notifications, and has heen beneficial to www.luxonoapparel.com.
I still in testing, but integration was super easy... nice start.
Thanks a lot for the good custoemr support, I want to thank especially Rajat for the good customer support that he did for me to help me sync my orders correctly. He is a super nice person that really wants to help. Awesome app & customer service.