Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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Very attentive customer support team to help with the setup process and a good addition to have to your store. Great to help me grow the reassurance side of my business (leplaya.co.uk)
Easily set up and automate the whole shipment tracking and return order process. It already eliminate 75% of the order processing workload but if it can also provide the auto shipping rate calculate that would be the best of both worlds!
I can see how the app could be useful. But it isn't returning delivery dates for NZ Post - so is effectively only telling me half the information it could be.
I use this app to help keep with with customer's tracking information. It helps me a lot by cutting down on customer's inquiries about their product(s) when being shipped.
Customer service from Amish was very quick and efficient! Thank you for making it so simple to remove branding!
Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.
AfterShip makes the process of updating customers completely seemless and is a huge timesaver for smaller e-commerce store owners. Thanks so much to the team :)
Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.
GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.
I've just started using after ship but so far so good. They responded right away to my concern. So glad to have aftership.