Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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I recently re-installed the aftership for the free monthly plan with up to 50 shipping quota. However, as I got into the dashboard, it tells me "Your free trial has expired. Please pick a plan." As far as I know, I have less than 10 shipping tracked with the app so far, so not sure where this is coming from. Please advise ASAP so I can move forward accordingly.
I like aftership it keeps my tracking and allows me to know when y customers received their shipment.
DO NOT USE THIS APP! It's like going through hell to get our account deleted. It is taking now over 4 weeks to delete our account and the only thing they can do is to say sorry for the inconvienience caused. HOW DIFFICULT IS IT TO SIMPLY CLOSE OUR ACCOUNT AND DELETE ALL OUR CUSTOMERS DATA??? Seriously you should think twice before getting this app. Surely not GDPR compliant.
Hey :)
We sincerely apologize for the inconvenience caused.
We would love to know how we can assist you for you to stay with us. We will try our best.
Feel free to send us all the feedback regarding the key features we are missing and we’d be happy to advise you further with what we already have on board.
We might be able to change your mind and have you as our valued customer for a long time.
Our Support Team is available 24/7 and would be more than happy to help you with anything you want. Feel free to contact them.
I have used this app so many times personally and i'm very excited to be able to use in within my business! Set up was a breeze!
I used this app for track my order.. wonderfully well performed.... and it has a good customer support as well...
Le service est top et le conseiller est très professionnel . Je recommande sans hesiter . Merci encore
Help was easy and successful!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Installed aftership a few days ago and Im actually quite pleased. The admin interface is simple and easy to use. Adding the widget to your store templates are extremely easy. They provide a detailed written guide as well as how to videos.
Debashish assisted us with getting AfterShip set up and custom branded. Really love this app, it will elevate our customer experience and streamline customer tracking questions.
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