Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

April 29, 2020

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation.
A plus tard pour une évaluation plus constructive !

Glownight
France
1 day using the app
November 24, 2015

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Titan Design Technology
Australia
1 day using the app
June 1, 2023

mouais, dommage de devoir etre obliger de prendre la version prenium pour accèder à toutes les fonctionnalités c'est hors de prix

MagicPad
France
About 13 hours using the app
AfterShip replied June 1, 2023

Merci d'avoir partagé vos précieux commentaires. Nous sommes désolés d'apprendre que vous avez trouvé notre plan tarifaire trop cher. Nous avons un plan moins cher avec de ...

April 13, 2021

Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!

little luba
Canada
About 2 hours using the app
AfterShip replied April 13, 2021

We apologize for the inconvenience, customer satisfaction is always the number one priority for us.

We have gone through the chat transcripts and working on the solution. We ...

April 10, 2020

Very nice app, useful...............................................................................................................

DutchDiamond
Netherlands
40 minutes using the app
March 22, 2020

The app seems useful but didn't do it's job in my case. Tried tracking an USPS order but it didn't find anything, while the official website does. Uninstalled..

RelievedBody
Italy
13 minutes using the app
AfterShip replied April 6, 2020

Hi user,
Please reply to the email sent to you.
We will try to help you with tracking the parcel and a demo to help settle you with the app.

April 4, 2017

I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.

Life Style Clothing
United States
4 minutes using the app
May 1, 2024

Frist week Skincare
India
5 days using the app
AfterShip replied May 2, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...