Reviews (4,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation.
A plus tard pour une évaluation plus constructive !
Difficult to set up and doesn't have the features I need e.g. calculating shipping
mouais, dommage de devoir etre obliger de prendre la version prenium pour accèder à toutes les fonctionnalités c'est hors de prix
Merci d'avoir partagé vos précieux commentaires. Nous sommes désolés d'apprendre que vous avez trouvé notre plan tarifaire trop cher. Nous avons un plan moins cher avec de nombreuses fonctionnalités.
Nous vous avons envoyé un e-mail pour comprendre vos besoins afin que nous puissions vous aider avec le meilleur plan avec un prix moins cher.
Nous sommes ouverts à vos suggestions.
Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous mérite une note de 5 étoiles.
Salutations,
Équipe AfterShip
Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!
We apologize for the inconvenience, customer satisfaction is always the number one priority for us.
We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.
AfterShip Team
Very nice app, useful...............................................................................................................
The app seems useful but didn't do it's job in my case. Tried tracking an USPS order but it didn't find anything, while the official website does. Uninstalled..
Hi user,
Please reply to the email sent to you.
We will try to help you with tracking the parcel and a demo to help settle you with the app.
I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked that you contacted us for a trial extension which we have extended.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip