Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

April 11, 2020

lt was a little confusion to figure out had to google a lot of things. Hopefully it works now moving forward

Posh Doll Beauty
United States
6 months using the app
November 19, 2017

The code isn't showing properly on my site.

Let The Adventure Begin
New Zealand
6 months using the app
April 15, 2014

I still in testing, but integration was super easy... nice start.

cheesestudio
Portugal
6 months using the app
June 29, 2020

I can see how the app could be useful. But it isn't returning delivery dates for NZ Post - so is effectively only telling me half the information it could be.

J-Lube NZ
New Zealand
5 months using the app
June 20, 2018

GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.

Amityprice
United States
5 months using the app
Edited September 21, 2019

Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.

Boom Boom Gadgets France
United States
5 months using the app
May 19, 2021

I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.

Accessory Men Brand
United States
5 months using the app
AfterShip replied May 19, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are ...

October 5, 2017

still finding out if this app will work at all

Digikraze Com
United States
5 months using the app
October 18, 2017

its a nice app sometimes doesnt open and has gliches

Therealcapsulecorp
United States
5 months using the app
September 11, 2015

The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party ...

Pharmacy Dropout Llc
United States
5 months using the app