Reviews (4,771)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 17, 2024

Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.

Cool Gear Pro
United States
3 days using the app
August 12, 2024

After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.

My Doggo Dream
Panama
5 days using the app
Edited October 25, 2024

Easy interphase and an excellent support team. Especially Shreyasi, who helped me with my query. She was polite and knowledgeable.

Zoeus - Luxe Dog Parenting
India
2 days using the app
October 10, 2024

garvita has been very helpful!

Carv
United States
2 months using the app
September 5, 2024

This is the ultimate beginner friendly shipping add-on. complete free for 50 pcs per months!

ComfyVibes
China
7 days using the app
August 13, 2024

Saransh was very helpful today in helping me to set up this. I thank him.

StepUp Coffee
Canada
6 months using the app
October 30, 2024

Good customer service along with the amazing features it offers.

Zfg💗Culture
United States
2 days using the app
August 22, 2024

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

Maldi
Bulgaria
5 days using the app
October 1, 2024

I have received wonderful service from Garvita

Dream-t
Israel
18 days using the app
October 12, 2024

Extremely convenient and customizable tracking for customers. Support is quick to respond and extremely helpful.

Fluffie
Canada
1 day using the app