Reviews (4,792)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

November 14, 2018

Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.

Orion Tech
United States
3 months using the app
Edited August 14, 2021

Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.

BunnyeBun™
Australia
3 months using the app
AfterShip replied August 14, 2021

Thank you for sharing your valuable feedback.

We have gone through the chat transcripts and sent you an email to discuss this further.

Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

December 22, 2021

I think it's an awesome app. With the free starter pack you are able to test and evaluate the app extensively. A good app for any online store.

Lowwis
Belgium
3 months using the app
AfterShip replied December 22, 2021

Thank you for your valuable feedback.

We are happy to know that you are happy with the customer service support
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com. We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Team AfterShip

October 9, 2015

Great product, have seen all the features. Cant wait to get started.

Heads Up For Tails
United States
3 months using the app
December 3, 2017

I did this so it wouldn't pop up again.

Reece World
United States
3 months using the app
November 19, 2017

Great app. Really does gave you your shipment updates in less than 1.2.3! Added this app to my site, gave the customers even more acces to site funnels and never having to leave the page. You will not loose out at all! Gave aftership a try. For sure you would not regret it. I didn't!

Rose Kloset
United States
3 months using the app
July 1, 2021

Very simple and useful application, I have been using it for some time now and I am not disappointed, I recommend it!

slimbi
France
4 days using the app
December 7, 2016

WAO! JUST WHAT I AM LOOKING FOR!

Chainny123
Canada
4 days using the app
April 30, 2017

Hi there,

I did't sell anything yet,
it's a bit early to review the app.

thanks,
BAHUSSAIN,HUSSAIN

Where2bay
Saudi Arabia
3 months using the app
November 21, 2023

I think i need to give mr. Saransh a hundreds of stars, he assists me well and he is kind and patient, he truly understands that i am just starting he is so polite and understanding and guiding me to all set up of my online store because i really need the( tracker) so now its al set up as good , thankyou so much!

Barista Artees Co.
United Arab Emirates
4 days using the app