Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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The dashboard clearly shows that I'am on the FREE plan.
I had this app installed for multiple months without paying a cent. Guess what out of the blue I got a charge for $300 on a plan I'am not supposed to be chagred.
I will update this review If this is resovled but after unsucessfull attempts of getting this resolved with the customer supprot I'am left with having to dispute this charge on shopify and with my bank.
As of now I would recommed anyone reading this to just look for a different app.
Kind regards.
I came to pick up the aftership badge and was answered within 3 minutes. Fast and good service. Recommaned
Really good app. Helped me a lot.
Installed this app recently..hope it will be awesome
Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.
My store is still new and so I haven't started using the app live, but the support from the team have been exceptional with ensuring my store is ready for launch. Keep it up guys. Can’t wait to launch
We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.
I used this app for my eshop and it's really simple!
great product, I highly recommanded it now to purchase it !
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
easy process to install the app, great delivery updates
I had some problems when configuring the application due to lack of knowledge, but it is very simple even at the beginning. Customer service guided me through a few steps in the setup. The chat responds on the spot and they are very welcoming! Congratulations to the whole team!