Reviews (4,792)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

September 3, 2023

very helpful overall a good experience with AfterShip Order Tracking

JayStore Foreignbreed Apparel
United States
3 days using the app
Edited April 26, 2021

This app is for anyone that is looking for their own touch on your websites tracking page and I also love the QUICK and friendly help with support

Urban City Gvllery
United States
3 days using the app
February 20, 2023

Very easy to use and very helpful. Great customer support, helpful and very friendly. Highly recommend!

Upvital
Albania
3 days using the app
Edited April 2, 2021

Easy to set up with great customer support. Alleviate a lot of stress handling shipping I recommend this app.

Pet Peeve
United States
About 2 months using the app
AfterShip replied April 2, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

April 29, 2020

i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve

Loja Vida Simplificada
Brazil
About 2 months using the app
October 22, 2023

super fast customer support, helped me with what I needed, talked to Deep and Ankit, professional guys, thank you again!

Closet Heartz
Czechia
3 days using the app
September 16, 2022

AfterShip is a Great App. Amazing Experience, Very Very Quick response & Reliable Customer Services, Thanks

Supernovarieties Boutique
United States
3 days using the app
February 7, 2023

The support that I received after I had some questions was top-notch. I was given clear instructions by their agent Ankit, on how to handle the issue

Tosso
Slovenia
3 days using the app
November 14, 2021

Appli très simple d'utilisation et vraiment pas cher je recommande pour les débutant ou bien même les plus expérimenter

Overblade
France
About 2 months using the app
AfterShip replied November 14, 2021

Je peux voir que vous avez trouvé l’application conviviale et je la recommanderais aux débutants ainsi qu’aux personnes expérimentées. Merci d’avoir partagé vos précieux commentaires.

Nous sommes ouverts à vos suggestions. Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter et votre problème sera traité rapidement. Notre « équipe d’assistance » est disponible 24h/24 et 7 j/7 pour vous fournir une assistance et résoudre toute préoccupation que vous pourriez avoir.

Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com

Nous ferons de notre mieux pour que votre expérience avec nous vaille la peine d’une note de 5 étoiles.

Cordialement,

Rupam

Équipe AfterShip

April 20, 2023

Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!

Axe Team Store
United States
3 days using the app