Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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New to this but the customer support I got was very quick and helpful. Thanks. Let me now put it to use and see.
Very satisfied with the app and services and the consultation provided by Aseem. Recommended.
one of the best shipping app i have ever seen.
UPDATE!!STAY AWAY FROM THIS APP!! I HAVE NOW BEEN CHARGED OVER 200 GBP AND THEY REFUSE TO REFUND THE MONEY! This app does not work 99% of the time. Totally ripped off, charged 130 for one month!! Not transparent with pricing and customer service is ignoring my messages regarding being overcharged. STAY AWAY!
Really bad app. majority of my shipments aren't even trackable. Also you cant change the button color. wish I could give 0
Apologies for any inconvenience caused.
There seems to be some error at your end.
Please respond to the email sent to you and we will fix the issue.
The integration is not easy and not at all intuitive, the analytics and insights are limited and not as extensive as advertised, the adjustments on the tracking page are very limited, the support is very good though and was very helpful. Overall, expensive, features are much less exciting than expected, but we still hope it will help us improve customer experience.
Thank you for your kind words.
I have forwarded your suggestions to the concerned team. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.
AfterShip Team
They ask for review before they let you use the app. I cant get the app to install. The error I am getting API key error. On the phone with Shopify support now.
Thank u so much Sonali for helping me through the setup of the app. You have been of great help. Thank u.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Love using Aftership to be able to easily track all my shipments. Works perfectly for what we need at www.mcdowelltime.com
It was easy to use, domain verification was a little confusing but i figured it out eventually................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Hello,
We are always open to your suggestions.
One of the members from the concerned teams will reach to resolve your issue.
Regards,
Mukul Saxena