Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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Wont let me upgrade app. I cant uninstall it just because i want to upgrade, ive already setup a lot of things in there.
Thank you for your review, please respond to the email sent to you.
New user of the app and setting up my first tracking page. The interface is easy to use and the support chat is very responsive and helpful! I will definitely keep tuning my tracking page using this app.
Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Aftership Team
Great App for your online store. Works perfect totally recommendable.
Anything that helps to deliver good customer service is great, well done aftership for this app that helps owners to reduce this effort
I just installed it. Can't wait to use it
I haven't used the app yet so i cant really give you a rating.
The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.
Although it was a mission deactivating/finding a free plan but the consultant assisting me was great
Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.