Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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Amazing response and feedback. The help was extraordinary .
I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.
very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam
Team AfterShip
hello, I am a fan of this app! Very easy to learn, very intuitive, so many possibilities !!! and an after-sales service perfect !!!! Thank you
Just perfect, good sav, amazing app, Je suis français et je vous recommande a 10000% cette app qui rajoutera de la valeur a votre site.
If you want to ruin your business, go with this app. Subscribed to a plan but the app didn't work. Support, as you can already read in this section, the slowest and literally talking no solution. Ended up paying for a non-working app. Switching to Tracktor. Bye
I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work so I decided to go with another company as their customer service can cost me my customers. I would say don't bother just link your site to a reputable site that will actually work just as long as they can track their orders that's all they really care about.
Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!
Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly
Great app, easy for beginners. I have just barely started my store and it is nice not to worry about tracking and things. I can sign up for premium and have aftership take care of everything for me.