Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

April 16, 2021

I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.

Tie Your Camel Shop
United Kingdom
7 minutes using the app
AfterShip & Automizely replied April 16, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

October 5, 2020

I used this app for the tracking page and I'm glad I decided to. If your thinking about getting it, you should.

1331 CANDLES, LLC
United States
4 minutes using the app
AfterShip & Automizely replied October 6, 2020

Hello,

Thank you for your feedback. You can share your suggestions with us so that we can keep improving our app.

You can reach us on support@aftership.com, our support team is available 24x7.

Regards,
Mukul Saxena

January 22, 2020

I love the way how easy aftership integrates with shopify in a few simple steps. Even a 3 year old can do it. Great work team. Keep it up.

fishingbuddi
South Africa
3 minutes using the app
November 5, 2013

Works well for Australia Post. Good App!

High Mountain Tea
Australia
2 minutes using the app
October 23, 2014

Great apps, easy to integrate with Shopify

Logidis Webstore
Mauritius
March 24, 2014

So far so good. Great app and easy to embed. This is such a great feature to offer customers.

Modern Bar Stools
United States
November 20, 2013

they make it so simple to set up and connect to your shopify website. I am already thinking of upgrading

Capital Butane
United States
June 29, 2017

So far so good... Works well and does the job. My only concern is that many times it shows "tracking does not exist" for a while before the tracking appears.

Drink Healthy Today
United States
April 18, 2014

So far so good! Hoping this free shipping app looks great and our customers will love it - easy installation!

Weekend Casual
United States
February 21, 2024

Sebago.com
Italy
About 1 year using the app
AfterShip & Automizely replied February 22, 2024

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip