Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

December 29, 2019

is actually hard to use I couldn't understand it. it should have more leads or instructions to use it correctly.

G.E POLO
United States
About 1 hour using the app
October 2, 2023

So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.

Rue Saint-Patrick
Canada
About 1 hour using the app
AfterShip replied October 3, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 4, 2021

Just installed 10 minutes ago. Fast customer service as at now. Will keep using to see how it goes for us.

Herbal Goodness
United States
26 minutes using the app
AfterShip replied November 4, 2021

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support being fast.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip

February 4, 2017

Good job guys, great app!! Easy to use and and made my job a lot easier!!

Vosrio
Canada
20 minutes using the app
April 16, 2021

I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.

Tie Your Camel Shop
United Kingdom
7 minutes using the app
AfterShip replied April 16, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

January 22, 2020

I love the way how easy aftership integrates with shopify in a few simple steps. Even a 3 year old can do it. Great work team. Keep it up.

fishingbuddi
South Africa
3 minutes using the app
November 5, 2013

Works well for Australia Post. Good App!

High Mountain Tea
Australia
2 minutes using the app
November 20, 2013

they make it so simple to set up and connect to your shopify website. I am already thinking of upgrading

Capital Butane
United States
April 18, 2014

So far so good! Hoping this free shipping app looks great and our customers will love it - easy installation!

Weekend Casual
United States
March 24, 2014

So far so good. Great app and easy to embed. This is such a great feature to offer customers.

Modern Bar Stools
United States