Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

January 27, 2024

Good

IThermoCraft
China
3 months using the app
March 30, 2024

I'm starting to use it and I like it

Rynkas
Brazil
About 19 hours using the app
March 22, 2024

Bon service client je recommande fortement !

Dehouse
France
4 months using the app
June 24, 2024

Deze app is goed vermakkelijk alles en je wordt goed geholpen

dinaven
Netherlands
About 1 month using the app
April 19, 2024

fast, quality reply

Seliene
Poland
18 days using the app
April 14, 2024

Has a free version and provides great user support

theWatermelon
Netherlands
5 days using the app
AfterShip replied April 15, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 24, 2024

Awesome app

My Beauty Site
United States
9 days using the app
March 28, 2024

Excellent customer service

American Auto Gear
United States
About 23 hours using the app
January 15, 2024

I'm really impressed with the kind of customer service this app provides. They were there for me throughout the setup process and made sure everything worked smoothly. Every time I called them, they were receptive and helpful. Two thumbs up from me!

DREAM attitude
India
About 1 hour using the app
AfterShip replied January 16, 2024

Thank you for sharing your valuable feedback with us.

We are delighted to hear that our application met your expectations and provided you with a positive experience.
At our company, we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

January 16, 2024

Good thank you!

Beach Hause Hawaii
United States
1 day using the app