Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

July 3, 2017

I'm NEWBIE BUT I HAVE TO SAY IT WORKS GREAT

Fitmegood
United States
18 days using the app
April 2, 2017

Aftership is a tool that makes tracking easy and quick in your online store. A single screen for the customers, They just put order number and check status. Very practical and easy to use.

Find Gift Ideas
Mexico
18 days using the app
December 7, 2017

Had lots of issues as the App simply wouldn't work. Couldn't connect our shop, the App refused to load our orders, and couldn't update the custom tracking page to make it look like we wanted. We asked their support department to see if they could fix it but after at least 6 or 7 emails requesting help we gave up. Incredibly slow support despite automated reply emails re-assuring you they are looking at the problem. Even tried to contact their sales department but got no answer from them either. Wouldn't recommend at all.

Thedogbedshop
Australia
18 days using the app
April 23, 2017

Thank you, this app is very useful.

Newbeauty Online Store
South Africa
18 days using the app
June 17, 2016

Fantastic!!!
This app is exactly what we were looking for Customer Service mails have reduced by 38% SUPER DUPER
Keep The Good Work Up Guys
Big Thumb Up

Davieslingerieus
United States
17 days using the app
January 25, 2024

So far it has been an amazing app, thank you! great support from Garvita

Carpe Toys
Portugal
About 13 hours using the app
February 3, 2014

Solid App. Is a little difficult at the start. Great idea and hopefully it gets going. Just having trouble Importing from my Shopify and linking my accounts

Evolutio
Australia
10 days using the app
May 24, 2023

App works fine, nice support service!
thanks so much for answering to our needs and questions on real time!

BESTIAS
Chile
About 12 hours using the app
February 10, 2017

Very Useful.. I love everything about it.

Kodi Fire Sale
United States
16 days using the app
July 2, 2017

gooooooooooooooooood app
thanks for this

Best Toys For Baby
Algeria
16 days using the app