Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

June 21, 2023

Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!

Kingsdown Mattress
United States
5 days using the app
Edited July 15, 2021

Customer service has been very helpful. Thank you! Easy to install. Still in the testing mode, though.

Smarty-Helpmate
Philippines
5 days using the app
AfterShip replied July 14, 2021

Thanks for your valuable feedback. I understand you would like to use the app and testing it. If you are finding it difficult to configure, we will surely assist you.

We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavor to delight our users and make their experience with the app useful.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you always experience the best customer support.

Regards,

Rupam Sarma Tamuli

Team AfterShip

January 19, 2023

mega es funktiioneit gut anfangs etwas schwer bis alles klappt aber wenn man alles eingerichtet hat geht es auf Autofunktion

liebepfoten.de
Germany
5 days using the app
January 24, 2022

Just started using this app for my order tracking page...easy to navigate and use. Still alot more to be explored

Octorian Grooming
Malaysia
5 days using the app
June 23, 2017

I wasn't able to install it - I believe is a good App, but up to now, I'm not able to evaluate -
Kind regards

My Kitchen Tools
United States
5 days using the app
April 1, 2017

Just starting out and wanted an app to track my customers orders. App was easy to install.

Big Tender Hearts
United States
5 days using the app
August 25, 2021

Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.

vivalospets
United Kingdom
5 days using the app
April 16, 2021

I WANT TO USE THIS TO HELP CUSTOMERS TO TRACKING THEIR ORDER MORE CONVIENT ,HOPE IT IS USEFUL TO HELP MY STORE TO PROVE THE CUSTOMER'S CONMENTS ..............................................

HUIYCUU
China
5 days using the app
July 5, 2017

I would recommend to anybody that runs an eccomerce site.

Kodis Store
United States
5 days using the app
November 22, 2021

I was stuck on how to enable Canada Post to my account and was quickly and effectively assisted by the support team on chat. Very happy with the service!!!

Star & Maple Shop
Canada
5 days using the app