Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 19, 2023

AfterShip Tracking's live order tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. The team is always willing to assist me with any questions I have, and they make me feel heard and valued as a client. Thank you for such a positive experience!

Swagg
United States
2 days using the app
April 4, 2017

AfterShip gets the job done! Great support and has helped my shop enormously with the Returns Center and Tracking & Delivery Updates.

Am Pm Impressions
United States
2 days using the app
December 17, 2018

It never worked for me. It doesn't track Aliexpress standard shipping at all. Very difficult to set correctly. Does anyone made an easier app hereabout ?

Le Royaume du Chat
France
2 days using the app
June 20, 2024

Super! Facile à utiliser et à configurer. Options gratuites bien suffisantes pour une entreprise en démarrage. Je recommande!

Boutique Atena
Canada
About 16 hours using the app
February 20, 2017

Great App. Hassle Free.Effective.I love everything about it.

Bestbuys Online
Kenya
2 days using the app
October 18, 2017

Waaaayyyy too complicated and difficult to set up if you aren't tech savvy. Also, For a free app, every time I clicked on something I was directed to buy the premium....felt like a bait and switch.

Skatenstuff
Canada
2 days using the app
December 31, 2016

I just started to use it. I Think that is a good app. But I see That This app Doesn´t have e-packet. Please Add e-packet for to improve this app.
Thank

Elianys
United States
2 days using the app
February 14, 2017

Love their service . Thumbs up.

Beauteclosetsg
Singapore
1 day using the app
Edited September 21, 2019

I am not using because I´ve decided to install later. when my store is fully operational. So I can not provide a feedback right now.

LojinhadoBi
Brazil
1 day using the app
July 28, 2023

Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough

Wholesale Ninjas
United States
1 day using the app