Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Ironside MX
Mexico
1 day using the app
November 24, 2015

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Titan Design Technology
Australia
1 day using the app
April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

didadoo
Germany
About 24 hours using the app
October 2, 2020

Recently installed this product, currently in the testing phase, though there are many interesting features

Windech
Italy
1 day using the app
AfterShip replied October 5, 2020

Hello,

We are committed to helping you further.

One of our support members will get in touch with you for help.

Regards,
Mukul Saxena

December 1, 2021

SUPPORT IS RESPONSIVE IF YOU HAVE ISSUES!! WORKS GOOD SO FAR. I HAVE TRIED A FEW OTHER PLATFORMS SO THIS SEEMS TO BE BEST

Cozy N Cute Kids Boutique
United States
1 day using the app
November 21, 2023

Very good app, thank you very much

HQsing
United States
1 day using the app
September 3, 2021

The application is amazing. Adding to the shop is really smooth and easy. I contacted the support team for a matter, they resolved the issue within minutes. Thank you!

Shopreneur
Canada
1 day using the app
October 12, 2023

Great experience and fast replies!

Blondies Kitchen
United Kingdom
1 day using the app
January 7, 2016

Everything is working like it should. Recently installed, so I haven't had a lot of time to test all the features. The integration process was simple and easy. Thanks!

Nanawall Parts Service
United States
1 day using the app
November 4, 2023

My shop is not trading yet, but the app look sleek and easy to navigate. Deep was very helpful. So far so good

Bathroom Passion
United Kingdom
1 day using the app