Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

August 16, 2020

great added it straight away it was easy to use and took minutes to set up also i found it less stressful

JKD2020
United Kingdom
3 days using the app
August 16, 2017

THE BEST TRACKING APP! no need to hesitate just get it now

Ccook
United States
About 3 hours using the app
November 17, 2021

best app ever !! customer services reply so fast .. made my work easier and easy to use .. thank you so much !

fairypeony
Algeria
About 3 hours using the app
Edited October 13, 2021

This app has great functionality for shipment / shopment satisfaction )) I am grateful that it has a free plan available for a growing business. Easy step-by-step instructions, user-friendly interface! Great job! Happy to have it!

QUOTELETS
Ukraine
About 3 hours using the app
December 9, 2021

This is a great app. it works flawlessly and it is easy to use. Staff is really good and always ready to assist.

imperialbeauty-617
Australia
About 3 hours using the app
August 7, 2017

Great App, I loved Afertship!!!

Fan De Carteirinha
Brazil
About 3 hours using the app
January 29, 2021

very good program. At first there were a couple of questions, but the manager was immediately in touch and we contacted him on video and she told us everything. Thank you very much and I recommend it to everyone!

Charlie & Buddy
France
About 3 hours using the app
May 9, 2021

The app is great for the cost, if using it just for shopify. If you use paypal as a main source of revenue this app won't work our for you.

hipsternutrag
Canada
About 3 hours using the app
May 18, 2022

60 percent of tracking numbers are not updated.... The system does not work well for dropshipping. Look for another solution.

Dentiphoto Shop
Estonia
3 days using the app
AfterShip replied May 18, 2022

Thank you for sharing your feedback.

We apologize for the inconvenience caused. We have gone through the chat transcripts and found you were facing issue with tracking updates which our support team helped to fix it.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Nitish
AfterShip Team

March 11, 2014

I'm amazed at the easiness of integrating it into my website. And even more impressed that it caters the courier in my country.

earthpedlar
Malaysia
2 days using the app