Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 23, 2018

ABSOLUTELY HORRIBLE APP. DOES NOT WORK WITH ANY KIND OF ALIEXPRESS SHIPPING. DO NOT BUY. THIS IS A COMPLETE SCAM

TechsFinest
United States
3 days using the app
February 12, 2024

Customer support is always helpful. The app supports Apple Wallet tracking

gofor360
Italy
About 3 hours using the app
July 20, 2022

I use this app on personal orders and was happy to add it to my store. Definitely a great feature :) worth it as a customer and as a business owner!

Triple Xccessories. The After Smoke
Canada
About 3 hours using the app
Edited June 5, 2020

Experiencia perfecta de usuario en todo momento, ágil y practica. 100% recomendable a todos los usuarios.

mqrket
Spain
2 days using the app
December 3, 2022

Too early to rate the app as I just installed it, but I can rate the support since I was having trouble with some of the integration with my Shopify store. The support response thru the chat function was immediate and to the point. Took care of my problem immediately. HIGHLY RECOMMENDED!

Pizza Oven Direct
United States
About 3 hours using the app
May 11, 2017

Can't make it sync with my Shopify store

Trendyecom
Chile
3 days using the app
December 3, 2023

I really appreciate the help from Aftership customer service

The Zedex
Canada
About 2 hours using the app
February 10, 2022

Amazing customer support! I had an issue and they were very quick to fix it. Very prompt and professional. Thank you!

Keltur
United States
About 2 hours using the app
January 16, 2023

Thank you for the great customer service, fast and accurate information <3

seventytwo72.co
Japan
About 2 hours using the app
February 2, 2021

Quick response and very helpful staff. I recommend since I asked a lot of questions and got a useful answer !

Nuoo
France
About 2 hours using the app