Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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I appreciate their fast response when I need help for settings, I believe this App will help sales, thank you
ANKIT was very professional and patient with me and very knowledgeable Excellent Service...............
Excellent customer service so far in getting set up! Aseem was super helpful and patient, most appreciated
AVOID IF YOU ARE UK BASED!
NO ROYAL MAIL SUPPORT!
DOES NOT WORK AS ADVERTISED!
(Changed my original review as requested by the Aftership support team. They have been helpful processing a refund for the financial cost. However, they will not be able to refund me for the lost time in setting all of this up, so still 1* for providing inaccurate information. I will refuse to change from 1* review for the reason that you offer a service which did not work and wasted approximately 4 hours+ of my time. Other users have the right to know this.)
AVOID IF YOU ARE UK BASED!
NO ROYAL MAIL SUPPORT!
DOES NOT WORK AS ADVERTISED!
Excellent support.
Wow! The concept is amazing I really love it. But then when you need help you get a support team which is probably from India who doesn't help and just send you to the FAQ page. Needed help for the past 5 days and got nothing from them except some BS. DON'T INSTAL THIS APP!
Animesh was very helpful for me today! he was able to solve my issue and explain the plan I'm paying for. Great service!!
great app. helpful support.beautiful UI. easy to use. five star. Love it. will refer aftership to friends
Amazing app for improve my costumer experience after shipping order.
Excellent customer care and very wonderful customization for all
customer service was great, they were helpful, polite and answered back quickly! I am still playing around with the app but I like it so far
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Shahvaz
Team AfterShip