Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

January 11, 2022

I wanted to have the app's name removed from the bottom of my website. Ankush was friendly and worked fast to assist me with my request. Looking forward to seeing all that this app offers.

BWO Favors
United States
36 minutes using the app
April 24, 2014

installation was a breeze... now let's see how it performs with actual shipments. watch this space for an update.

Red Hearts and Lace Ltd
New Zealand
35 minutes using the app
July 25, 2021

This App is a very good APP for customers to tracking their orders. They also provide fast and excellent customer service.

New Zealand Happy Kid Limited
New Zealand
35 minutes using the app
March 12, 2022

Great service and app, just loved how well it integrates with my website. You can easily customize it and the setup just takes minutes.

Monday Moose
United States
32 minutes using the app
June 3, 2024

Useful app

Life Comfort Shop
United Kingdom
AfterShip replied June 4, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited July 29, 2017

Great app, easy to use to create professional looking return page. The only down side is the app would ask the customer fill in return tracking #, but I would provide prepaid return service in our store, so the customer fill in return tracking is unnecessary to me. Hope can change the default setting to allow sellers to choose whether need the customer to fill the return tracking or not as an option at the beginning

Unpaired Design Studio
United Kingdom
About 10 hours using the app
Edited June 16, 2020

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Universal Carpediem Qatar
France
About 12 hours using the app
November 17, 2021

Really great App, and great service! Would definitely recommend it. Happy with it. Customer Support replys and helps imidiatly

HAPPYBOND
United States
28 minutes using the app
March 16, 2020

the app is good, but this need ALIEXPRESS STANDARD SHIPPING available!!! this for dropshippers (most of us) cant use the app... we are forced to use another app like parcerl tracking, when its available?? also hide courier and words in history like "aliexpress" is a good ideia.

TuaPrata
Portugal
About 13 hours using the app
May 1, 2023

Aseem was very helpful. I look forward to using Aftership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

House Pickleball
United States
28 minutes using the app