Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

January 31, 2024

Great experience with Nitin helping me navigate around the functions!

Rover & Spot
United States
About 21 hours using the app
March 25, 2024

Great amazing

TEEQ
United Kingdom
About 2 months using the app
March 8, 2024

great customer service

HipUp™
United Kingdom
About 2 months using the app
May 29, 2024

Nitin was absolutely great in helping us with our query

Lobril Living
United Kingdom
About 1 hour using the app
January 7, 2024

good support by ankit g

Radomart
India
About 1 month using the app
December 12, 2023

Nitin was very helpful and quick to respond to my enquiries regarding the setup process.

GRAMS28 UK Store
Hong Kong SAR
1 day using the app
March 26, 2024

Nitrin, provided me the service and it was great.

Pet Paradise Gear
Canada
About 21 hours using the app
March 28, 2024

Thank you for helping to set up AfterShip App, Priya!

Fliegenpilz Kaufen
Lithuania
2 days using the app
November 20, 2023

Awesome! recommended app and very good customer service!.

Faster Home
United States
5 days using the app
Edited February 20, 2024

Did it expect removing aftership branding would be that quick,, quick service I supposed.

ErrantPristino
United States
6 months using the app
AfterShip replied February 8, 2024

We appreciate your feedback and are pleased to hear that you are satisfied with our services.

We value any suggestions you may have, as understanding our users' needs is essential to meeting their expectations and providing an excellent experience.

If you require any assistance with the app, please feel free to contact us through the live chat option on your account or by emailing us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip