Reviews (4,729)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for improving shipment management and order tracking efficiency, saving time and reducing errors. It enhances customer experience with real-time tracking and automatic updates, leading to higher satisfaction. Small businesses benefit from the cost-effective free plan with essential features. Key features include real-time tracking, customizable tracking pages and notifications, and a unified dashboard for various carriers. The app provides valuable analytics for optimizing shipping strategies. Performance-wise, it has a user-friendly interface and seamless Shopify integration, making it accessible for new merchants. Reliable customer support is frequently commended, with specific mentions of agents like Priti, Rajat, and Saransh for their professionalism and quick issue resolution. Merchants value its positive impact on business operations, robust features, and exceptional customer support.

July 4, 2024

Colin’s company
United States
About 1 month using the app
August 27, 2024

Regnum
United States
3 days using the app
June 13, 2024

The Hearing Co. NZ
Canada
5 months using the app
August 1, 2024

Soviks
United Kingdom
4 days using the app
June 20, 2024

yourgirlstyle
India
About 2 months using the app
June 15, 2024

Sasha´s Jewelry
Spain
2 months using the app
July 4, 2024

Teesdily.com
United States
7 days using the app
July 9, 2024

Clean Sleeper
United States
4 days using the app
September 16, 2024

Lumi
Slovenia
12 days using the app
AfterShip replied September 17, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 8, 2024

OmniShopper
Mexico
About 2 months using the app