Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

Edited September 25, 2018

An Absolutely atrocity of an app. The developers' families should be personally ashamed of them for helping to design this scammy app.
Thanks for your time,
Yokedboards.com .

YOKED BOARDS
United States
6 minutes using the app
August 23, 2017

They said it is free when using it as Shopify customer and customer will get email tracking notification, no SMS which requires PREMIUM services however when I fully configured the page the system took me to their website saying that it is unlimited tracking for FREE but NO EMAILS NOTIFICATIONS unless I spend $109 per month for 2000 consigments.

Cafazzini Com
United Kingdom
6 minutes using the app
September 29, 2019

THIEVES!! I have been trying to delete this app for almost 10 mins now and I am being told that my password is incorrect (when it is not). I have been redirected almost 4x and this is unacceptable! The app does not integrate well into my website and I cannot change the skin color, so I do not want it and it redirects my customers from my website.

Lisa K. Stephenson Store
United States
5 minutes using the app
AfterShip replied October 10, 2019

Thank you for an honest feedback.
Please check your email address and kindly reply, if you are still facing the issue please do let us know.

January 2, 2020

rien de gratuit vous oblige à un teste de 14j .......................................................

La Porte Des Secrets
Switzerland
4 minutes using the app
January 22, 2020

I love the way how easy aftership integrates with shopify in a few simple steps. Even a 3 year old can do it. Great work team. Keep it up.

fishingbuddi
South Africa
3 minutes using the app
May 5, 2020

There is no free plan in the app. Misinformation
Not pleased so far

Men-look
France
4 minutes using the app
AfterShip replied May 21, 2020

Thanks for the review, please check the pricing page for the free plan information at https://www.aftership.com/pricing

April 4, 2017

I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.

Life Style Clothing
United States
4 minutes using the app
February 26, 2021

After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.

unlimitedclassics
United States
3 minutes using the app
AfterShip replied February 26, 2021

Hi,

Apologies for the inconvenience caused.

As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Regards,
Brishketu

August 12, 2020

It doesn't show how much order tracking limit is there in free version before installing the app. It's 50 order tracking per month. Why so less, you can redirect to your page completely and just show our Brand logo. You should keep order tracking limit unlimited for us Indian people who are just starting.

Noiisy Shop
India
3 minutes using the app
AfterShip replied August 14, 2020

Thanks for the review.
The Forever free plan is just to test if the platform works for you.
As of now we only provide 50 tracking free under this. Any other plan usage is chargable.

November 5, 2013

Works well for Australia Post. Good App!

High Mountain Tea
Australia
2 minutes using the app