Reviews (4,729)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for improving shipment management and order tracking efficiency, saving time and reducing errors. It enhances customer experience with real-time tracking and automatic updates, leading to higher satisfaction. Small businesses benefit from the cost-effective free plan with essential features. Key features include real-time tracking, customizable tracking pages and notifications, and a unified dashboard for various carriers. The app provides valuable analytics for optimizing shipping strategies. Performance-wise, it has a user-friendly interface and seamless Shopify integration, making it accessible for new merchants. Reliable customer support is frequently commended, with specific mentions of agents like Priti, Rajat, and Saransh for their professionalism and quick issue resolution. Merchants value its positive impact on business operations, robust features, and exceptional customer support.

September 2, 2024

Logex
Lebanon
12 days using the app
AfterShip replied September 3, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 29, 2024

AV Lockup
Canada
4 months using the app
AfterShip replied June 30, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 4, 2024

Topcontention
France
About 1 month using the app
June 7, 2024

Wisdom Forge Enterprise
Malaysia
29 days using the app
June 4, 2024

Pa' Los Padres
United States
About 1 month using the app
June 20, 2024

Rexxazkart
India
3 months using the app
AfterShip replied June 21, 2024

Thanks for your valuable feedback. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 24, 2024

Pushie
United States
2 months using the app
June 6, 2024

WABI SABI
United States
8 days using the app
August 22, 2024

ECHO BOULEVARD
United States
About 2 hours using the app
June 21, 2024

Ali Store
Bahrain
1 day using the app