Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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Smiley Face X 5! Hands down one of the best apps that actually works with an easy install. Proactive Support Team. If you do not have already, please get asap.
We love this app, gives the customer more confidence about delivery and cuts down incoming phone calls.
Great app! Their customer support answered me quickly and precisely. They cover Correios of Brazil and they are willing to accept integration with other courriers upon request. The system works on "install and forget" mode, but you can also edit the e-mails and monitor all your shipment status from the dashboard page.
A "wow" app. We sell on multiple marketplaces in addition to Shopify and our customer ratings have lately said things like "the best communication I ever had."
We all experience lost packages. They become costly when we have to overnight a replacement. Aftership catches problems and alerts you and (optionally) the customer.
One suggestion to make a great app even better -- when a shipment expires, or if there is no scan on a new order within a set period (1-2 days), maybe send a "watch list" to the store owner just as a heads up that there might be trouble ahead.
Can't say enough good things about this app and the service I received when I initially had questions.
Our customers love being about to keep track of where their package is, it helps build the anticipation of the product arriving and improves their experience while at the same time cutting down on customer serve inquiries on the status of their order. No brainer, install it.
Fabulous app. Works out of the box and for the non-US carriers that I've used. Performs well and support is great too.
Great app to track my shipments with USPS and FedEx! My customers love to receive updates and we receive way less support emails from them! Highly recommend!!
great support from Amish! He very efficiently explained over google meet how the app works. Thanks, I look forward to using this app.
So far so good. Great app and easy to embed. This is such a great feature to offer customers.
they make it so simple to set up and connect to your shopify website. I am already thinking of upgrading