Reviews (4,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for improving shipment management and order tracking efficiency, saving time and reducing errors. It enhances customer experience with real-time tracking and automatic updates, leading to higher satisfaction. Small businesses benefit from the cost-effective free plan with essential features. Key features include real-time tracking, customizable tracking pages and notifications, and a unified dashboard for various carriers. The app provides valuable analytics for optimizing shipping strategies. Performance-wise, it has a user-friendly interface and seamless Shopify integration, making it accessible for new merchants. Reliable customer support is frequently commended, with specific mentions of agents like Priti, Rajat, and Saransh for their professionalism and quick issue resolution. Merchants value its positive impact on business operations, robust features, and exceptional customer support.
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Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.
We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.
If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Best regards,
Team AfterShip
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked that you contacted us for a trial extension which we have extended.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip