Reviews (4,730)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for improving shipment management and order tracking efficiency, saving time and reducing errors. It enhances customer experience with real-time tracking and automatic updates, leading to higher satisfaction. Small businesses benefit from the cost-effective free plan with essential features. Key features include real-time tracking, customizable tracking pages and notifications, and a unified dashboard for various carriers. The app provides valuable analytics for optimizing shipping strategies. Performance-wise, it has a user-friendly interface and seamless Shopify integration, making it accessible for new merchants. Reliable customer support is frequently commended, with specific mentions of agents like Priti, Rajat, and Saransh for their professionalism and quick issue resolution. Merchants value its positive impact on business operations, robust features, and exceptional customer support.

March 22, 2024

trendingonlinestore
India
About 1 month using the app
October 9, 2023

limetliss
United States
About 6 years using the app
April 16, 2024

InLuck.us by In Luck
United States
26 days using the app
AfterShip replied April 17, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 21, 2024

Exciting Pet Deals
Australia
27 days using the app
March 27, 2024

GlossGods Cosmetics
Sweden
14 days using the app
December 23, 2023

Menakabooks
India
Over 1 year using the app
December 7, 2023

NEIWAI
United States
Over 1 year using the app
February 6, 2024

Keen Athletica
United States
5 months using the app
February 7, 2024

Habitat
Sweden
4 months using the app
February 22, 2024

Gut Shields
Vietnam
About 2 months using the app