Reviews (4,759)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

April 21, 2024

POLEMO
Germany
19 days using the app
May 3, 2024

thekubshop
Canada
4 days using the app
September 10, 2023

Taperlogy
Singapore
Almost 3 years using the app
February 21, 2024

Sebago.com
Italy
About 1 year using the app
AfterShip replied February 22, 2024

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

April 16, 2024

InLuck.us by In Luck
United States
26 days using the app
AfterShip replied April 17, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 1, 2024

Frist week Skincare
India
5 days using the app
AfterShip replied May 2, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We have checked that you contacted us for a trial extension which we have extended.

We really value your business and we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

September 10, 2023

FASHIONLENZA
United States
Over 2 years using the app
February 24, 2024

Will Clothing Deals
Canada
10 months using the app
April 25, 2024

CoolComfort
Germany
8 days using the app
March 7, 2024

Xtreme Motorsports
United States
6 months using the app