Reviews (4,746)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

February 5, 2024

NARNIA
United States
3 months using the app
February 9, 2024

Vouge Vibes
United Kingdom
2 months using the app
May 1, 2024

Frist week Skincare
India
5 days using the app
AfterShip replied May 2, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We have checked that you contacted us for a trial extension which we have extended.

We really value your business and we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

April 16, 2024

InLuck.us by In Luck
United States
26 days using the app
AfterShip replied April 17, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 13, 2024

la fille du nord
Canada
About 2 months using the app
December 21, 2023

Bark Daddy
Portugal
3 months using the app
November 21, 2023

Imaginary Load
India
3 months using the app
November 7, 2023

Peatzy
Israel
3 months using the app
December 22, 2023

CrystalClean
United Kingdom
3 months using the app
October 9, 2023

limetliss
United States
About 6 years using the app