Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 23, 2024

KitchenDispenserStore
Netherlands
About 1 month using the app
AfterShip replied April 24, 2024

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Best regards,
Team AfterShip

November 7, 2023

Peatzy
Israel
3 months using the app
November 21, 2023

Imaginary Load
India
3 months using the app
October 22, 2023

PICASSO
India
3 months using the app
September 9, 2023

Heviluxy
United States
3 months using the app
February 4, 2024

Precision Tool Direct
United States
3 days using the app
December 21, 2023

Bark Daddy
Portugal
3 months using the app
December 22, 2023

CrystalClean
United Kingdom
3 months using the app
October 26, 2023

Chiropaxx
Poland
3 months using the app
April 16, 2024

InLuck.us by In Luck
United States
26 days using the app
AfterShip replied April 17, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip