Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

November 9, 2023

Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.

GRAMS28
Hong Kong SAR
Over 8 years using the app
January 17, 2024

Excellent support.

Vital Depot
United States
About 2 hours using the app
January 8, 2015

Awesome app! Super affordable and does a great job to professionally keep customers informed and saves us time!

We also wanted to remind customers who buy from us on ebay to contact us if they have a problem, we added this to our delivery message, it should hopefully help us manage our defect rates.

Mid Mod
United States
About 8 years using the app
March 15, 2016

solved pretty much all my tracking worries.

Siam Mandalay
Hong Kong SAR
Over 7 years using the app
September 3, 2015

Can't go wrong, update your customers every step of the way. Reduce inbound calls, delight customers. Win, win!

Simplebabynecessities
United States
Over 7 years using the app
September 15, 2013

How come you don't use the Aftership yet? Do you ship internationally? Just install it now. It's easy and powerful.

I sell overseas from South Korea. It was hard to track items and inform customers. But aftreship makes me happy. it tracks all of the world and lets my customers know the status of parcels by SMS and emails including a tracking link. no matter which country.

KollectionK
South Korea
Over 7 years using the app
Edited August 25, 2020

Great application! Logistics all in once place. Easy to install, works right out the box, and provides great logistic information.

GotPetSupplies.com
United States
Over 7 years using the app
October 4, 2023

We have had a great experience with AfterShip thus far. This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thank you!

ES Corner
Hong Kong SAR
Over 7 years using the app
October 27, 2015

This is great, my customers love being kept in the loop and I don't have to do a thing!

Super easy setup and very affordable

All Green Hydroponics
United States
Over 7 years using the app
June 30, 2014

This has really freed up so much time because it has greatly reduced customer inquiries for an order update status. The SMS notifications for exceptions to delivery empowers the customer to manage the issues with shipping. It also gives you a great snapshot of the post shipping experience for your customers and identifies inefficiencies with certain carriers etc. I love this app.

Sunny's Hair
United States
Over 7 years using the app