Reviews (4,725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly appreciate this app for its real-time tracking feature that keeps both them and their customers informed about order statuses. They find the user-friendly interface helpful for simplifying shipment management and tracking. The responsive customer support is frequently praised for quick issue resolution and valuable assistance. Small businesses particularly benefit from the free plan, which offers access to essential features without any initial investment. The app also features a comprehensive dashboard that integrates seamlessly with Shopify, supports customization, and provides analytical tools to optimize shipping strategies, enhancing operational efficiency.
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Rikita helped me and had plenty of patience:)
Very helpful customer service, solved all the issues I had very quickly. Clearly outlined how the app works and helped me run through everything.
So far it I like it. I am just doing the free trial. I love how everything is in one place. Wish there was more bundles for all the services to keep cost down, especially for small or new businesses. But great app overall and great support.
Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
excellent customer service from Ritika and the team in general, so professional and attentive.
thank you
Totally Recommend the app. High value service and excellent customer service by this platform. True value to money :)
At first, was easy to use so I became a paid user almost right away.
But when asking for some very basic help to create a filter, the support wasn't helpful at all.
Very disappointing.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked that you contacted us for specific filter settings that are currently not available. We are continually working to enhance the application and have taken your suggestion as feedback.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Aditya is the best, nice help and very friendly! Thanks again!
good to have this app
Aseem was an absolute life saver, reassured my confusions, really professional and friendly, would recommend!