Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

August 17, 2024

I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!

Deai Tea Store
United States
About 1 month using the app
Edited August 23, 2024

That really good explanation gives me very good help knows he's way around the system five star

Diabec
United Kingdom
2 months using the app
AfterShip replied August 16, 2024

Thank you for sharing your valuable feedback with us.

We are glad to hear that you found our application good and useful.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

October 24, 2024

i can trust aftership to outsource my entire delivery CRM tool

Radiant Memories
United States
About 1 month using the app
September 17, 2024

Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.

Cool Gear Pro
United States
3 days using the app
September 5, 2024

I think the help app and the people behind it are great! Pleased and impressed by how truly efficient they are! Unlike quite a few other apps out there with just auto "here's the link" replies!

Great Pop Deals
United States
2 days using the app
October 11, 2024

Super impressed with their customer service - they went above and beyond to help me set everything up, which made a big difference. Highly recommend!

Torreus
United States
8 days using the app
AfterShip replied October 12, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 30, 2024

Personally, I use aftership for all my business because they do for me what exactly I need and help me monitor and track deliver seamlessly

Chloa La Moda
France
14 days using the app
October 18, 2024

so far so good. Hopefully we can sync all my tracking numbers to tik tok

StopTwoVibe
United States
2 months using the app
AfterShip replied October 19, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

October 12, 2024

Extremely convenient and customizable tracking for customers. Support is quick to respond and extremely helpful.

Fluffie
Canada
1 day using the app
October 1, 2024

I have received wonderful service from Garvita

Dream-t
Israel
18 days using the app