Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

February 15, 2017

This app is great! One less customer service job that can be done by computer instead of me.

Fashion Additions Now
United States
Over 4 years using the app
March 23, 2021

I had some big troubles while switching from an account to a new one and the support was fast and outstanding! They helped me step by step until I managed to fix it!

Avangard Diamond Tools
Italy
Over 4 years using the app
Edited June 10, 2017

The set up is great and I will recommend it
Thanks again
Ima Succari

Pronow
Canada
Over 4 years using the app
September 6, 2016

This is a great app for my customers and myself. I just love this app and so do my customers.

Immaculate Organic Soaps
United States
Over 4 years using the app
February 2, 2023

Great app. All my tracking numbers were properly identified as the correct carrier. It was a total disaster with another P app (falsely advertised their carrier + incorrectly identifying my carriers). I regret and I should have switched over to Aftership earlier. Their support, Aseem, has been helpful to my set up as well. Highly communicative. Thank you.

Gentle No More
Singapore
Over 4 years using the app
December 30, 2021

Very Impressive Customer service & Clearly Excellent App. Aftership's been high quality for years now. Impressive App Maintenance and Competitiveness.

Babys Passion
Canada
Over 4 years using the app
January 27, 2022

Customer service is very helpful and quick. The app performs exactly as expected. Love that they are constantly improving and providing updates as well.

Classy Chic
Canada
Over 4 years using the app
December 16, 2013

Awesome app! I love that I can allow my customers to follow their shipments with one click, and am especially happy it works with French carriers!

Tayrona
France
Over 4 years using the app
May 12, 2021

the app help our customer to track package very well and save much time for our service. very useful app

Arabella Hair
China
Over 4 years using the app
Edited February 17, 2017

This app is super easy to install and works smoothly. We love the time we save by having customers automatically notified about where their shipments are and when they are delivered. It dramatically cuts down on the amount of time spend fielding customer calls regarding when their order will arrive.

Terraslatepaper
United States
Over 4 years using the app