Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

February 15, 2024

Quick response and so helpful

Home And Office Hub
United Kingdom
6 months using the app
AfterShip replied February 16, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 21, 2023

Very good app, thank you very much

HQsing
United States
1 day using the app
December 3, 2023

I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.

Gadgitz Inc
United States
6 minutes using the app
January 5, 2024

great

Autel Global Store
China
10 months using the app
January 27, 2024

Good

IThermoCraft
China
3 months using the app
May 7, 2024

thanks for helping saranh, this guy explaned me eveythig esay and it was so helpfull

ODO outfit
Spain
25 minutes using the app
December 3, 2023

I really appreciate the help from Aftership customer service

The Zedex
Canada
About 2 hours using the app
December 7, 2023

good

CozyCocoon
United States
3 months using the app
January 24, 2024

Awesome app

My Beauty Site
United States
9 days using the app
November 14, 2023

Incredible and super fast service. This app is a game changer !

UNTIL I'M DONE
Canada
About 18 hours using the app