Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 11, 2023

Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!

Boho Beach Hut
United States
Almost 7 years using the app
April 3, 2014

Brilliant idea and so cost effective for premium you would be silly not to at least try it. Well done AfterShip!

Avanti Body Jewelry
United States
Over 6 years using the app
December 9, 2015

Very Useful App!
Thank you, AfterShip for this dandy App!
http://daisydressforless.com/

Daisy Dress For Less
United States
Over 6 years using the app
July 6, 2017

Operating an e-commerce startup with limited resource is a challenge. Especially if you ship internationally using different shipping providers.

Thanks to AfterShip we now no longer have to worry about which shipment is where. They are all conveniently listed in the app which saves us time (=money) and allows us to reach immediately to delayed shipments (=happy customers).

The email support is very quick and helpful. We had a small problem with the integration which was resolved within 24 hours.

Artisan Monkey 2
United Arab Emirates
Over 6 years using the app
September 22, 2016

a must have app, especially if you do lots of shipping. Easy to use and a great way to keep track of all your shipped orders.

Bitmapd
United States
Over 6 years using the app
September 15, 2014

Love it! Easy to use, great UI and very useful for our customers. Definitely recommend!

Hyperbiotics
United States
Over 6 years using the app
September 11, 2023

We've been using this app for years now with no issue whatsover. We are very satisfied with all the functionalities and with the support.

Coastal Passion
Italy
Over 6 years using the app
February 23, 2017

AfterShip helps us provide greater customer service and transparency to our clientele. AfterShip makes life easier for our customers and us by providing seamless tracking features. We are able to view and track all our shipments in the one place.

Rustix
Australia
Over 6 years using the app
February 7, 2014

Full service and control at your fingertips. I'm in love with this app, and it is one of the few apps really supporting us European business too.

Gives the clients and the shipper full overview, control and notifications on the shipments.

Hook up !

Soeder*
Switzerland
Over 6 years using the app
July 31, 2014

Had some initial questions before installation, the support team responded quickly and the app was easy to install. One tip make yourself an account on your store so you can check the order history page and that the install worked correctly. Looking forward to feedback from our customers

Barks & Bunnies - We Love.Them.Happy
United Kingdom
About 6 years using the app